Shipping Policy

Last Updated: July 2026

Shipping Information

At Nestora Shop, we are committed to providing a smooth and reliable delivery experience for our customers. We carefully process and ship every order to ensure your products arrive safely and on time.

Order Processing Time

All orders are processed within:

• 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends and public holidays.
• You will receive a confirmation email once your order has been shipped.

Delivery Time

Estimated delivery times depend on your location and shipping method:

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Please allow 24–72 hours for tracking details to update.

Shipping Charges

Shipping costs are calculated at checkout based on your location, product weight, and available shipping options. Any available free shipping promotions will be clearly displayed on our website.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations. These charges are the responsibility of the customer. Nestora Shop is not responsible for delays caused by customs clearance.

Delivery Delays

While we do our best to deliver orders within the estimated timeframe, delays may occur due to:

• Weather conditions
• Customs processing
• Carrier delays
• Incorrect shipping information
• High-volume shopping periods

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. If an order is shipped to an incorrect address due to customer error, additional shipping costs may apply.

Lost or Damaged Packages

If your package arrives damaged or you believe your order has been lost, please contact our support team as soon as possible. We will review the issue and assist you with the next steps.

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